Due to recent incidents on the Inworldz grid I felt it appropriate to post this blog and establish where I and indeed Elf Clan stands in dealing with the Inworldz company. We support Inworldz. We may not always agree on everything, but we abide by company policies. Just as people follow the Elf Clan Charter because they respect our goals... Elf Clan supports Inworldz and its TOS for the same reason.
As Inworldz customers we have a choice: work with the grid or leave it. It is widely known that Elf Clan came to this grid because we found it impossible to continue dealing with Linden Lab as a company. Our group has never been afraid to openly discuss issues, and we're not afraid to make the hard calls when they become necessary.
But it is good to know when hard calls need to be made... and when they don't. In the Inworldz forums (http://inworldz.com/forums/viewtopic.php?f=4&t=18905) Founder Elenia answered a rather extreme situation. I believe she answered it well and pointed out some real problems caused by a small, vocal group of people who seriously over-reacted to something with which they personally disagreed. This is nothing new; our group and indeed, every group I know of has had to deal with hyper-emotional people as long as there has been an Elf Clan.
Sadly, a small fire can do great damage. All it takes is one extremely vocal person to ruin reputations, harm business and force countless hours of damage control. Throughout the Internet and indeed, in real life itself there are arrogant people, emotionally unbalanced people, those who are immersed in drama and know no other way. On rare occasions it is our group policy to remove such ones from our lands.
Like Elf Clan, Inworldz itself has to deal with such mentalities. It is unavoidable. We should not be surprised when it happens.
WORKING WITH INWORLDZ
There is a difference between constructive criticism and drama. Everyone has a right to say what's on their minds... so long as they do so in a mature and truly adult manner. When people don't do so-- when they cross the boundaries of respect and move to attacking-- that's when they cause damage rather than good, and lose respect in return.
There are individuals who think they are above the rules, above the TOS, that Inworldz and the Forums and members thereof should bow to their personal whims, beliefs and opinions. They treat the grid and forums as if they own them and anyone with whom they disagree becomes a target of their emotional outbursts. We have seen such people openly defy the TOS, flame other users and indeed, as seen recently, attack Inworldz itself.
It is okay to say what is on our minds. It is okay to question policy, to make suggestions, to say "I don't like something". Everything doesn't have to be roses and sunshine. All businesses can make improvements. If we don't let the Founders know how we feel, how will they know what we want and need?
However if we claim to be members of Inworldz, if we claim to support this grid, if we wish it to prosper and grow and improve, constructive criticism is as far as we go. Showing extreme, open disrespect for Inworldz or the Founders can only harm the grid. Anyone taking such a stance clearly might be questioned as to their purpose in being here.
In the recent situation, as stated in Elenia's blog, no one gave anyone a chance to correct issues. The pack of wolves gathered and attacked, giving no quarter, bypassing all correct channels and attempting to force their opinions on the Founders and grid. In this instance it wasn't Inworldz that was in the wrong, or even the owners of the region in question (although their decisions required reconsideration). The wrongdoers in this instance were those who went for the jugular rather than giving the Founders a chance to correct things. They tried to force their individual opinions and whims on the grid rather than contacting the Founders with their concerns.
Elf Clan works with Inworldz. We do not expect perfection. We do not expect a flawless shine. What brought us to this grid were people who cared more about their customers than about themselves. I still find that to be the reality of Inworldz. If we have any disagreement, we work within the system. That includes support tickets, forums (if anyone chooses to risk that environment), this blogsite, other blogsites, and how we operate our lands. But in all cases our group policy is as it has always been: we deal with Honor, Respect and Friendship.
That is how we work with Inworldz. That's how most people I know work with Inworldz. All members of Inworldz should be encouraged to do the same; hate tactics of any kind should not be tolerated or supported.